FAQs – Frequently Asked Questions
Welcome to Platinum Music & Events – An Award Winning Wedding DJ & Entertainment company that creates everlasting memories.
‘‘Platinum Music & Events were absolutely fantastic at our wedding, they made our day. Thank you so much.”
FAQs – Frequently Asked Questions
All the burning questions that you may have on your mind. If you still have an unanswered questions, please don’t hesitate to contact us using our contact page.
Q1: Do you offer consultations for weddings?
Yes we do, however only for certain packages. Please see our packages page for more information. Meeting you to discuss one of your best days would be an honour. I believe meeting you both to discuss the finer details is very important to me. Also gaining each other’s trust will only make your day run easier. Creating these memories to last a lifetime is what we are here for. I will meet you in an around the Chippenham area or within 25 miles free of charge. If you are outside the 25 miles, I would be happy to meet you half way. Please do not hesitate to contact me on: http://platinummusicevents.co.uk/contact/
Q2: When do you advise to book you?
Availability over the next 2 years is limited due to the shear volume of bookings we receive. Once I receive the contract and deposit from a client, I cannot fulfil another booking. I am very loyal to my clients and this only builds trust. Clients have booked us 2-3 years in a advance. There are some VERY organised brides and grooms out there!
If you would like more information, please contact me on: http://platinummusicevents.co.uk/contact/
Q3: How long can you hold a date for?
Who is the DJ? Is it you or do you use other DJ’s?
Platinum Music & Events is run by my wife & I, Tom & Victoria Monteith. 9 times out of 10 we will both turn up to the event. We are both equally skilled DJs; however Tom does most of the DJ’n whilst Victoria takes photos of your evening. If you didn’t know, all our wedding packages come with FREE, yes, FREE evening photography.
Why is it free you ask?
When we started our business, we soon came to realise that as soon as the first dance was over with, the photographer leaves. We found at our own wedding that our best pictures, we the evening pictures when everyone was relaxed and enjoying the music. So we decided to add this as a free add-on for our clients, as we understand how much weddings add up. This is a thank you from us to you for booking us.
Q5: How long is your set up time?
Q6: Do you have any testimonials & reviews of your work?
You can also find our reviews on Google. Just type: Platinum Music & Events
Q1: How much do you charge?
We do however, pride ourselves on being competitively priced and will try to accommodate your budget.
For more information please see our packages and prices page: www.platinummusicevents.co.uk/packages
Q2: How much deposit do you take?
Q3: How is final payment made?
Q4: Can you play longer than the time we’ve requested?
Q1: Do you travel all over UK & abroad?
Q2: What happens if your vehicle breaks down?
Q1: Do you have PLI & PAT?
Q2: Do you write a contract?
Q1. Can we send your requests?
Q2: What is your attire?
9 Misconceptions about DJs
1. They are all pretty much the same anyway.
2. Why pay a lot of money for a DJ a cheap DJ is just as good.
And The Number One Misconception about Mobile DJs Is
3. DJ's only work for 4 to 5 hours.
4. DJ's have a lot of fun at parties and get paid for it.
5. It takes no training, anyone can do it!
6. Good parties just happen.
7. Set up is easy and it only takes 15 minutes.
8. To be a DJ all you really need is a USB , Laptop and a home stereo system.
9. Entertainment is not that important at a party.
Mr & Mrs Gameshow
This is a fantastic add on to any of our wedding packages. At the start of the evening Tom will start the game which will create a real buzz in the room. Your guests will be dying to know more once the game has finished. Who knows one another the best?
The WOW Factors
Below are some of our services that turn your great wedding into an amazing wedding. Elegance, beauty and sophistication are all key points we aim to achieve.
Dancing On A Cloud Machine (Dry Ice Machine)
Dancing on a cloud adds that magical touch and makes for amazing First Dance pictures. If you are great dancers it will take your first dance to another level. It's water based so it is guaranteed not to set any fire alarms off.
Venue Uplighting (Moodlighting)
Adding uplighting is the first step you want to take to enhance the appearance and mood of your event. From conventional halogen lights that produce warm glow with a beautiful shimmering effect to an almost infinite colour palette of LED uplighting.
4ft LOVE Letters
The Classic just got Sparkled! You have the choice when hiring between the Classic Giant LOVE or MR & MRS letters to Sparkle! Our lights have an amazing sparkle effect on the white background. Think old style fairground rides! If you’ve got an eye for detail then the Sparkle bulbs are definitely for you!
Creating Everlasting Memories
We are here to create everlasting memories for you! We have over 170 customers to also agree. For our testimonials please click below.
“Tom was absolutely amazing at our wedding reception on 18th June, nothing was too much trouble and he went out of his way to make sure everything run like clockwork! He stepped in taking photos when our photographer was late and is such a calming influence, which is saying something for a massive control freak like myself! I would not hesitate on recommending him and can’t wait until our next event to get him booked!!”Alana Law
“Absolutely fab d.j arrived at our wedding in plenty of time set up without causing any disturbance,played something for everyone came prepared with some silly requests from myself..Pictures and videos Tom took were a great touch,Tom went out of his way to help me in any way possible leading up to the day sorted out my church play list on cd for me. Definitely a good choice made I will be recommending these to everyone.Thank you soo soo much for helping to make my day special.much love the new Mr and Mrs Wyattxx”Evie Wyatt
“Truly excellent service!!! We were privileged to have Platinum events for our wedding evening reception. Their set up is beyond expectations, the lighting was amazing, really enhanced the room.. The staff are super friendly, nothing was to much.. Thank you for all the lovely photos you both took of our special day…. we look forward to using your services in the future and we highly recommend Platinum Events”Mark Loughlin